1. Service limitations
The Find’n’Secure
GPS Vehicle Tracking Services are provided by EMBARC, using a device and other
hardware installed in your vehicle ("Find’n’Secure Unit")
which receives global positioning satellite (GPS) signals and
communicates with the response center via wireless and
landline communications networks. The availability and use of
Find’n’Secure Services are subject to many limitations,
including the following: (a) Services are available only if
you have activated your Find’n’Secure account with EMBARC; (b) Services are available only if your vehicle ignition is on,
and your vehicle battery is charged and connected; (c) Services are available only if you are within operating range
of the designated wireless network; (d) Services may be
impaired by land-line and wireless communications problems
caused by atmospheric or topographical conditions, busy cells,
capacity limitations, equipment problems, equipment
maintenance, and other factors and conditions; (e) Services
may be affected by inherent limitations of your vehicle’s
electrical system and architecture, or if any of the
components of your vehicle’s Find’n’Secure Unit have been
damaged or are defective; (f) Services are not available if
the GPS system is not working or the signals are obstructed; (g) A small error built into the GPS system may impair
EMBARC’s ability to determine your vehicle’s precise location;
and (h) Services may be limited to geographic areas where map
data available in EMBARC’s databases, which may be less than
that which is otherwise generally available. Find’n’Secure GPS Positioning system uses analog and/or digital cellular
telephone signals. If the wireless carrier terminates or
restricts analog and/or digital service, the Find’n’Secure
Services will not be available. UNDER THIS
CIRCUMSTANCE, SOME OR ALL OF THE FIND’N’SECURE SERVICES MAY BE
SUSPENDED OR TERMINATED WITHOUT PRIOR NOTICE TO YOU AND
WITHOUT ANY LIABILITY TO EMBARC,THE UNDERLYING WIRELESS CARRER
OR ANY THIRD PARTY BENEFICIARY.
2. Termination or
transfer of services
You or a subsequent owner of
your vehicle may terminate your account for Find’n’Secure
GPS Tracking Services to your vehicle, upon submission of proper
documentation to EMBARC. You may transfer the Find’n’Secure
Services to another properly equipped vehicle owned or leased
by you, or you may transfer the Find’n’Secure Services to a
subsequent owner of your vehicle upon submission of proper
transfer documentation to EMBARC. EMBARC may charge a fee to
transfer the Services. Use of the Find’n’Secure GPS Vehicle Location Services by a
subsequent owner will constitute the agreement of the
subsequent owner to be bound by the terms and conditions contained herein.
3. Duties
You agree to: (a) be fully
responsible for the protection of your password; (b) use the
emergency and roadside Find’n’Secure Vehicle Tracking Services only for actual
emergencies and roadside assistance needs; (c) follow the
instructions for use of the Find’n’Secure Unit and the
Find’n’Secure GPS Positioning Services (d) furnish all contact and other
information requested by EMBARC and notify EMBARC immediately
of any change in the information or in the ownership of your
vehicle (e) properly maintain your vehicle and the
Find’n’Secure Unit (f) not use the Find’n’Secure Services in
violation of any laws or for any unlawful or abusive purpose (g) not use the Find’n’Secure Automatic Vehicle Location Services in any manner that
could harm EMBARC, the underlying wireless carrier or any
other person and (h) use the map, routing and traffic
information and other content included in the Find’n’Secure
GPS Tracking Services only for your own personal use and not resell,
retransmit or modify the information and content.
4.
Service duration
The initial term of this
agreement is one year, or the longer period you have selected
in the Service Plan. This agreement will automatically get renewed
for successive one-year renewal terms, unless you or EMBARC
serves notice of cancellation to the other party at least 30
days before the beginning of the next renewal term. You may
cancel service either by sending a written cancellation notice
to EMBARC. You must provide your password to cancel service.
EMBARC will endeavor to notify you prior to the beginning of
each renewal period. EMBARC will send written notice to you at
least 45 days before the beginning of any renewal term if
EMBARC is changing the subscription fee or any of the
Find’n’Secure Tracking Services included in your Service Plan. If you fail to timely deliver a cancellation notice,
then your Find’n’Secure Services will continue and you will be
liable to pay charges for the next year.
5. Subscription Fee
The subscription fee for
the Service Plan you have selected is payable in advance of
the initial term or any renewal term thereafter. The subscription fee is
not refundable. The fee for routing assistance is charged on a
per-use basis and is payable monthly within 30 days of the
invoice date. If the payment is not made within the due date, late fee of US $5 per month will be charged. By providing your credit card or
bankcard number, you authorize EMBARC to charge your account
for all fees, wireless charges, taxes and other amounts due
under this agreement. You authorize EMBARC to review your
credit history and obtain credit reports to determine your
credit worthiness. If EMBARC determines that you are not
credit worthy, EMBARC may either refuse to extend credit to you, or may
refuse to provide Find’n’Secure Tracking Services, or may cancel this
agreement at its sole discretion.
6. Taxes and Other Charges
You are liable for and agree to pay all sales and
telecommunications taxes, and all other taxes, fees, levies and
charges imposed on you, by EMBARC, the underlying wireless
carrier or the Find’n’Secure Unit manufacturer, in connection
with the purchase and installation of the Find’n’Secure unit
and the provision and use of the Find’n’Secure GPS Tracking Services. The
taxes, fees and charges will be added to your bill.
7. Wireless Network Charges
Except as stated hereinabove, you are liable for and agree
to pay all telecommunications costs, including wireless access
and airtime charges, associated with Find’n’Secure GPS Tracking Services to
your vehicle. The costs will be added to your bill.
8. Termination or Modification for
Excessive Use
If EMBARC determines that your usage
of the Find’n’Secure GPS Tracking Services is so excessive that it
interferes or could interfere with EMBARC’s ability to provide
timely, high-quality telematics services to its other
subscribers, or if EMBARC determines that your usage
constitutes a nuisance or is otherwise not consistent with the
terms of this agreement, then EMBARC may at its sole discretion
suspend, modify or terminate the Find’n’Secure GPS Positioning / Tracking Services
provided to you, without any advance notice.These rights are
in addition to those stated hereafter under the title "Default and
Termination."
9. Responsibility in Emergency
Situations
It is specifically understood by the parties that Find'n'Secure GPS Tracking Software of EMBARC is confined only to the extent of recording of real time movements of vehicles etc. and generating reports based on the data received by the server through GPS mechanism. EMBARC is not at all liable for any consequences whatsoever on account of any "S.O.S." or panic alerts triggered by the device in case of any emergency. When EMBARC receives an "S.O.S." signal
from your vehicle, EMBARC will attempt to determine if an
emergency exists. If EMBARC believes an emergency exists,
EMBARC will attempt to contact a public safety provider or
answering point to request assistance. EMBARC will also
attempt to call one of your third party emergency contacts.
Nevertheless, attending to SOS calls is not covered by this Agreement. Instead, such SOS calls may be attended to by EMBARC purely on humanitarian consideration without any consequential responsibility. Neither EMBARC, nor resellers nor the underlying wireless carrier guarantee
that EMBARC will successfully contact the appropriate
emergency agency or your third party emergency contacts, or
that emergency personnel will respond to the call or locate
your vehicle. Neither EMBARC, nor any resellers nor the underlying wireless
carrier is responsible for any failure or delay in responding
to an emergency or for the quality of service delivered or any consequence thereof,
whether the failure is the fault of EMBARC, the
underlying wireless carrier or any third party service
provider. You release EMBARC, resellers and the underlying
wireless carrier from all liabilities and losses (including
physical injury or death) that you or others may suffer in an
emergency situation.
10. Special
Information Concerning Wireless Service
You do not
have any right in the wireless phone number assigned to your
Find’n’Secure Unit. EMBARC can change the number at any time.
As a condition to providing wireless service, the Underlying
Wireless Carrier requires that you agree to the following
terms:
"That you have no contractual relationship
whatsoever with the Underlying Wireless Carrier and that you
are not a third-party beneficiary of any agreement between
EMBARC and the Underlying Wireless Carrier. IN
ADDITION,YOU EXPRESSLY AGREE THAT THE UNDERLYING WIRELESS
CARRIER HAS NO LEGAL, EQUITABLE, OR OTHER LIABILITY OF ANY KIND
TO YOU."
11. Default and Termination
If you fail to timely pay any amount due under this agreement,
EMBARC may terminate this agreement at it sole discretion upon 10 days written
notice to you. If you breach any other term of this agreement,
EMBARC may terminate this agreement upon 30 days written
notice to you. These rights are in addition to any others
EMBARC may have. If EMBARC brings an action to
enforce its rights against you, you agree to pay all
reasonable costs of enforcement, including attorneys’ fees. IF
EMBARC TERMINATES THIS AGREEMENT, YOU WILL NOT BE ABLE TO
ACCESS ANY OF THE FIND’N’SECURE SERVICES, INCLUDING EMERGENCY
SERVICES, AND YOU WILL NOT BE ENTITLED TO A REFUND OR
CREDIT.
12. Force Majeure
EMBARC will not be responsible for the failure to
provide Find’n’Secure Vehicle / Personal Tracking Services to you if caused by any of the
following: any act or omission of any wireless carrier
(including interruption of cellular service), any emergency
agency or any other third-party service or product provider;
equipment failures or shortages; damage to the EMBARC response
center, any land or wireless communications networks or the
GPS system; acts of nature (natural calamity e.g., earthquake, hurricane, floods etc.), labor strikes, civil commotion, riots or war; or any other
act or event that is beyond reasonable control of
EMBARC. UNDER ANY OF THESE CIRCUMSTANCES, EMBARC MAY AT ITS
OPTION SUSPEND OR TERMINATE ALL OR SOME OF THE FIND’N’SECURE
GPS TRACKING SERVICES OR TERMINATE THIS AGREEMENT ALTOGETHER WITHOUT ANY PRIOR NOTICE TO
YOU AND WITHOUT ANY LIABILITY. MOREOVER, YOU WILL NOT BE
ENTITLED TO A REFUND OR CREDIT OF THE FEE AND CHARGES ALREADY PAID TO EMBARC
13. Disclaimer of
Warranties
EMBARC's limited warranty extends
only to the Find’n’Secure GPS Tracking Unit sold by it, and does not
cover the Find’n’Secure Services or the wireless service.
EXCEPT FOR THE TRACKING UNIT’S LIMITED WARRANTY, NEITHER
EMBARC NOR ANY RESELLERS OR ANY THIRD PARTY BENEFICIARY MAKES ANY WARRANTY,
EXPRESS OR IMPLIED, REGARDING THE SERVICES (INCLUDING ANY
CONTENT OR OTHER INFORMATION DELIVERED TO YOU AS PART OF THE
SERVICES),THE WIRELESS SERVICE OR THE FIND’N’SECURE UNIT,
INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. ALL WARRANTIES WITH REGARD TO THE
GPS TRACKING SERVICES, THE WIRELESS SERVICE OR THE UNIT ARE EXPRESSLY
DISCLAIMED.
14. Limitations of
Liability
(a) The Find’n’Secure Services are
provided to you merely as a convenience and are not intended
as a substitute for insurance. The amount of fees and other charges for
Find’n’Secure Services are not related to the value of your
vehicle or its contents or to the potential cost of any injury
or loss suffered by you or anyone else. You should obtain and
maintain adequate insurance covering such injuries and losses.
YOU AGREE TO RELEASE EMBARC, resellers and the underlying wireless carrier
AND EACH THIRD PARTY BENEFICIARY FROM ALL CLAIMS, LIABILITIES
AND LOSSES IN CONNECTION WITH THE FIND’N’SECURE SERVICES,
INCLUDING, BUT NOT LIMITED TO CLAIMS FOR PERSONAL INJURY OR
PROPERTY DAMAGE ARISING FROM THE TOTAL OR PARTIAL FAILURE OF
PERFORMANCE OF THE FIND’N’SECURE SERVICES, EVEN IF CAUSED BY
THE NEGLIGENCE OF EMBARC OR THE MALFUNCTION OF THE
FIND’N’SECURE UNIT. YOU AGREE TO INDEMNIFY EMBARC, the
underlying wireless carrier AND EACH THIRD PARTY BENEFICIARY
AGAINST ALL SUCH CLAIMS, LIABILITIES AND LOSSES BROUGHT BY
THIRD PARTIES. YOU FURTHER AGREE THAT THIS RELEASE EXTENDS TO
ANY PARTY CLAIMING UNDER YOU AND THAT NO INSURANCE COMPANY
WILL HAVE ANY RIGHT OF SUBROGATION.
(b) NEITHER
EMBARC, the underlying wireless carrier, NOR ANY THIRD PARTY
BENEFICIARY WILL BE LIABLE TO YOU OR TO ANY OTHER PARTY FOR
CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE
DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS) IN
CONNECTION WITH THE FIND’N’SECURE TRACKING SERVICES OR THE
FIND’N’SECURE UNIT, EVEN IF EMBARC, the underlying
wireless carrier, OR THE THIRD PARTY BENEFICIARY IS AWARE OF
THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS APPLY TO
ALL CLAIMS, INCLUDING, WITHOUT LIMITATION, CLAIMS IN CONTRACT
AND TORT (SUCH AS NEGLIGENCE, PRODUCT LIABILITY AND STRICT
LIABILITY).
(c) IF EMBARC,
the underlying wireless carrier, OR ANY THIRD PARTY
BENEFICIARY IS FOUND LIABLE TO YOU FOR ANY REASON, YOU AGREE
THAT THE AGGREGATE LIABILITY OF ALL THESE PARTIES TO YOU FOR
ANY CLAIM IS LIMITED TO THE TOTAL AMOUNT PAID BY YOU FOR THE
FIND’N’SECURE GPS TRACKING SERVICES DURING THE PRECEDING TWELVE MONTHS FROM THE DATE
OF CAUSE OF ACTION OF YOUR CLAIM. NEITHER EMBARC, nor the underlying
wireless carrier NOR ANY THIRD PARTY BENEFICIARY WOULD HAVE
AGREED TO PROVIDE THE FIND’N’SECURE GPS TRACKING SERVICES TO YOU IF YOU DID
NOT AGREE TO THIS LIMITATION. THIS AMOUNT IS THE SOLE AND
EXCLUSIVE LIABILITY OF EMBARC, or the underlying wireless carrier
OR THE THIRD PARTY BENEFICIARIES TO YOU, AND IS PAYABLE AS
LIQUIDATED DAMAGES AND NOT AS A PENALTY EXCEPT WHERE
PROHIBITED BY LAW, YOU MAY NOT BRING ANY CLAIM AGAINST EMBARC, or
the underlying wireless carrier OR ANY THIRD PARTY BENEFICIARY
MORE THAN ONE YEAR AFTER THE CLAIM ARISES.
15. Security on Wireless Network
The
Find’n’Secure Services employ wireless telephone networks that
use radio channels to transmit voice and data. Therefore,
neither the privacy nor security of conversations or data over
the wireless telephone networks can be guaranteed.
16. Privacy and Subscriber Data
EMBARC will
not record, monitor or track your vehicle’s location or other
information unless you subscribe for Find’n’Secure GPS Tracking services, or, if required by a validly issued governmental order.
(a) You agree that in conjunction with the provision of emergency,
security, roadside assistance and other Find’n’Secure
GPS Positioning services, EMBARC may create an electronic or other record of
your vehicle’s location, description, direction of travel and
other parameters, diagnostics data, and of any incidents
involving your vehicle. Your vehicle is also equipped with
sensing and diagnostics modules capable of transmitting
certain vehicle data or information. You agree that these
records, your personal information provided with this form and
your account information may be retained by EMBARC and
furnished to the underlying wireless carrier and to
third party service providers (i.e. emergency responders,
concierge service providers). Your consent to the use by us and
by third party service providers of these records and your
account information for the purposes of providing
Find’n’Secure GPS Location Services to you and occupants of your vehicle,
enabling Embarc to maintain communication with you as a
customer, and administering your account. Personal information
shall not be used or disclosed for any other purpose. If you
cancel Find’n’Secure GPS Location services, all personal information, but
not necessarily vehicle information, will be retained only as
long as necessary for the fulfillment of the aforementioned
purposes or for a period necessary to complete billing or
comply with applicable laws. You also consent to Embarc or our
dealers and resellers, contacting you or other occupants in your vehicle or
at your mailing or electronic address or at your home or
business phone number on file regarding Find’n’Secure GPS Tracking services
or to discuss your account.
(b) You understand that, for
quality assurance purposes, EMBARC may monitor and record
conversations between the Find’n’Secure GPS Tracking System response center and
your vehicle’s occupants. Additionally, if stolen vehicle
recovery is requested or if approached by any Government or any law enforcement agency, EMBARC’s response center specialists
may listen to and/or record conversations of the vehicle’s
occupants without their knowledge in order to assist in
recovering the vehicle. YOU CONSENT TO SUCH MONITORING AND
RECORDING AND YOU RELEASE EMBARC AND THE UNDERLYING WIRELESS
CARRIER FROM CLAIMS, LIABILITIES AND LOSSES THAT MAY RESULT
AS A CONSEQUENCE OF ANY SUCH MONITORED AND/OR RECORDED CONVERSATIONS.
(c) YOU CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF YOUR
PERSONAL AND VEHICLE INFORMATION AS DESCRIBED IN THE
FIND’N’SECURE GPS TRACKING SYSTEM PRIVACY STATEMENT, which may change
periodically. You may obtain a current copy of the
Find’n’Secure Privacy Statement and/or request to review or
change your personal, vehicle and account information by
contacting EMBARC.
(d) EMBARC may be legally compelled
to provide location data and other information obtained
through the Find’n’Secure GPS Tracking system to law enforcement agencies.
You release EMBARC from any claim or liability based upon
such disclosure of information under compulsion of law.
(e) Comments or questions regarding the Find’n’Secure GPS Tracking System Privacy
Policy should be sent to Embarc.
17. General Legal
Matters
Notices must be given in writing unless the
receiving party expressly permits verbal notice. Notices to
you will be deemed given if deposited in the postal mail,
postage prepaid, addressed to you at the last known address as
shown on the records of EMBARC. Notices to EMBARC shall be
deemed given when received at Embarc H.O. , attn:
Find’n’Secure Customer Care. We may assign this agreement in
whole or in part without notifying you. If any portion of this
agreement is held to be invalid or unenforceable by a court,
the remaining part of the agreement will continue to be valid and
enforceable. This agreement is governed by Indian law. This
agreement, including disclaimer of warranties and limitations
of liability, will be enforceable against your heirs,
successors and assigns.
If you no longer have access to the
subscriber agreement you consented at the time service was
activated, please contact Find’n’Secure Customer Care to
obtain a replacement copy. |